1. Your right to change your mind.
You are buying a subscription to the Products from us online and so you have a legal right to change your mind. You have 14 days after the day we email you to confirm we accept your order or, if earlier, until your subscription code is entered and download of the Products has begun. You agree that the Products will be provided to you immediately and you agree that you will lose the right to change your mind in relation to a subscription once your subscription code has been entered and the download of the Products has begun.
2. Telling us you have changed your mind.
If you have changed your mind, please let us know by printing off and completing the 14 Day Cancellation Form and posting it to us at 5 St Peter’s Court, Middleborough, Colchester CO1 1WD, United Kingdom. Or simply write to us at that address, including the information required in the form.
3. What we will refund, how and when.
We will cancel and permanently disable your subscription code and we will refund to you the price you paid us for the Products when you ordered, by the method you used for payment. The refund will be made within 14 days of the date of receipt by us of your notice that you have changed your mind.